Support
Something not working, or have feedback? We read every message.
Email support@safravo.comThe camera won't scan a code
Make sure QR Toolkit has camera permission in your device settings, hold the code steady about 6–10 inches from your camera, and ensure there's enough light. Reflective or damaged codes can be harder to read.
I can't save an image to my gallery
Check that QR Toolkit has photo library permission in your device settings. On some devices, low storage can also block saves.
How do I delete my history?
Open the history panel from the clock icon, then delete individual items or use "Clear all." History is stored only on your device, so this is permanent.
Do you have my data anywhere?
No — the app doesn't have a server, so there's nothing for us to look up on our end. See the Privacy Policy for details.